Frequently Asked Questions

Why TrueArc Creative?

Whether it's video, photo, or post-production, every project starts with a message that connects, visuals that capture attention, and a clear call to action. We get there by learning your goals and audience up front, then handle everything ourselves from start to finish, so you always work directly with the person doing the work, not a rotating team. We keep the process relaxed and turn projects around fast, because your deadlines matter.

Have you worked with large brands or organizations?

Yes, our past clients include Bank of America, Kaiser Permanente, Pepperdine University, and National Review. We're comfortable working within brand guidelines, navigating approval processes, and adapting to the pace larger organizations require.

What services do you offer?

We offer video production and photography, with options for full production, filming only, or editing only. Full production covers everything from planning through final edit. If you need a camera operator for your existing crew, we'll deliver clean, organized footage. If you have footage that needs a great edit, we'll turn it into something worth sharing.

What types of projects do you specialize in?

We specialize in corporate videos, brand stories, interviews, events, and social media content. We also work with clients and agencies who need a skilled camera operator to capture footage for their own editor or team.

Can you work with my existing team or agency?

Yes, we regularly work as a production partner for agencies across the country, handling the filming and editing while you maintain the client relationship. We adapt to your workflow and creative direction, so the process feels seamless on your end.

How does pricing work?

Every project is scoped individually based on deliverables, shoot days, and turnaround. A great video is an investment in how people see your brand. We require a 25% deposit to hold your date, with the remaining balance due within 15 days of final delivery. Reach out with your project details and we'll send you a clear number.

How long does delivery take?

Video projects typically take two to four weeks from shoot day to final delivery, including drafts, feedback, and revisions. Simpler projects often move faster. Photo projects are delivered within three to five days. Rush options are available for both.

Do you travel for shoots?

We travel locally and nationally depending on the project and schedule. Travel costs are always discussed upfront, so there are no surprises.

What equipment do you use?

We shoot on Sony FX3 and A7V cameras. Our lighting setup includes a full three-piece kit, with access to additional lights for larger productions. For audio, we use a boom mic along with multiple wireless mics.